Last Updated: 1 January 2026  |  Version: v3.1  |  Language: Bangla (bn-BD)
Your Privacy Is Our Responsibility

18bd Privacy Policy — How Your Information Is Stored & Protected

Every piece of personal information you share with 18bd is treated as a trust. We never sell your data or share it without good reason. This policy is written in plain English so you can understand it with ease.

256-bit SSL Sale Prohibited GDPR Compliant Written in Bengali
Privacy Protection at a Glance
End-to-End Encryption
Every connection is secured with SSL
No Third-Party Sales
Your Data Is Never Sold
Right to Delete Your Data
Data is permanently deleted upon request.
Secure Data Storage
Stored on internationally certified servers
Core Policy

18bd's Six Core Privacy Principles

These six principles form the foundation of how we manage data — and apply equally to every member.

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Best-in-Class Encryption

Every data transfer is secured with 256-bit SSL encryption. 18bd uses the same level of security technology as banks to protect your information from external threats.

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Sale to Third Parties Is Strictly Prohibited

18bd will never sell your name, phone number, email, or transaction details to any third party for advertising or commercial purposes. This is our unwavering commitment.

Minimal Data Collection

We collect only the data strictly necessary to provide our services — nothing more. 18bd operates under the principle of Data Minimisation.

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Transparent Data Use

You will always be clearly informed of how your data is being used. No data is used for any undisclosed purpose — transparency is a core principle at 18bd.

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You're in Control

You always have the right to view, correct, or delete your personal data. Submit a single request and 18bd will remove your information from our systems.

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Adherence to International Standards

18bd complies with GDPR and international data protection standards. Your privacy rights are safeguarded under international law.

Table of Contents
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Section 01

Introduction & Scope of This Policy

This Privacy Policy ("Policy") applies to the 18bd platform and all services operated under it. 18bd provides international-standard online Sports Betting and casino services for sports enthusiasts in Bangladesh. We believe that every member's personal data is their most valuable asset.

By using the 18bd website or app, you are considered to have agreed to this Privacy Policy. Information collected during registration and while using our services is governed by this policy.

Why Written in Bengali

18bd believes every member has the right to read and understand the Privacy Policy in their own language. This document has therefore been written in Bengali. For legal purposes, the original English version shall take precedence.

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Section 02

What Information We Collect

18bd only collects information necessary to provide our services — nothing excessive or unnecessary. A detailed breakdown is provided below:

Data Type Specific Information Mandatory?
Identity Information Full name, date of birth, nationality Yes
Contact Information Email, mobile number Yes
Financial Information BKash/Nagad number, transaction history Yes
Identity Documents NID, Passport (for KYC) When Required
Technical Information IP address, browser, and device information Automatic
Behavioural Data Betting history, preferred sports Automatic
No Card Numbers Stored

18bd never stores full bank card numbers or CVV codes. All payment processing is handled exclusively through a separate payment gateway.

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Section 03

How We Collect Your Information

18bd collects information through a variety of methods. Each approach is transparent and aimed at improving your experience on the platform.

  • Registration form: Information you provide directly when creating your account is collected at that time.
  • Transaction Records: Deposit, withdrawal, and betting data are logged automatically.
  • KYC Verification: Documents uploaded during identity verification are retained on record.
  • Cookies & Tracking: Cookies are used to improve your experience on the site.
  • Support Contact: Contact details from Live Chat or email interactions are stored.
  • Device Information: Your device's IP address and browser information are logged for security purposes.
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Section 04

How Your Information Is Used

18bd uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:

  • Account Management: To create and manage your account and ensure its security.
  • Payment Processing: To process deposits and withdrawals accurately.
  • Identity Verification: To complete the KYC process and verify your age.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Support Services: To resolve your issues quickly and effectively.
  • Personalized Experience: To show you relevant offers based on your preferences.
  • Legal Obligations: To meet regulatory requirements.
  • Platform Development: To further improve service quality and user experience.
Marketing Communications

18bd will never send you marketing emails without your consent. You can opt out of marketing communications at any time — during registration or later through your settings.

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Section 05

Third-Party Data Sharing Policy

18bd does not sell your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services. The reason for each case is explained below:

Cases Where Data May Be Shared
  • Payment Processors: Get the information you need to complete transactions via bKash, Nagad, or a crypto gateway.
  • Identity Verification Services: With accredited service providers for KYC verification.
  • Law Enforcement Agencies: Information required by court order or legal obligation.
  • Security Partners: To prevent fraud and cyber attacks.
Cases Where Data Is Never Shared
  • To advertising or marketing companies.
  • To data brokers or any third-party data resellers.
  • To any unnecessary third party without your explicit consent.
Our Firm Commitment

18bd never sells, rents, or shares your data for commercial purposes. This commitment stands unconditionally, under any circumstances.

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Section 06

Cookie Policy & Tracking Technologies

The 18bd website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

Cookie Type Purpose Duration Type
Session Cookies Staying logged in At end of session Required
Security Cookies CSRF Protection At end of session Required
Cookie Preferences Remembering Language & Settings 1 Year Optional
Analytics Cookies Site Usage Analytics 2 Years Analytics
Performance Cookies Loading Speed Optimization 6 months Analytics

Cookies can be disabled from your browser settings, though doing so may cause some features to not work properly.

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Section 07

Data Retention Period & Storage

18bd does not retain data longer than necessary. A separate retention period is defined for each category of information:

  • Account Information: For the duration of account activity and 5 years after closure.
  • Financial Transaction Records: 7 years under legal obligation.
  • KYC Documents: 5 years from verification, or as required by law.
  • Log Files: Up to 12 months.
  • Support Contact: 2 years.
  • Marketing Preferences: Deleted immediately upon request.

18bd servers are hosted in internationally certified data centres. All data is stored in encrypted form and protected against unauthorised access.

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Section 08

Your Data Rights

As an 18bd member, you hold several legal rights over your own data. These rights are completely free of charge and can be exercised at any time:

Right to Access

You can request to see exactly what personal data 18bd holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Your data will be deleted unless we are required to retain it by law.

Right to Object

You may object to the use of your data for specific purposes.

Right to Data Portability

You have the right to receive your information in a readable format.

Right to Restrict Processing

Request that data processing be temporarily suspended under certain circumstances.

How to Exercise Your Rights

Email us at privacy@18bd.ws or reach out via the site's Live Chat. We are committed to responding within 30 days.

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Section 09

Security Measures & Data Protection Technology

18bd uses industry-leading technology to protect your data. Multiple layers of security are in place to ensure your safety:

  • 256-bit TLS/SSL Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): OTP verification for login and withdrawals.
  • AI-Powered Fraud Detection: Real-time detection of suspicious activity.
  • Secure Data Centers: ISO 27001 Certified Server Infrastructure.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Staff Training: All staff receive regular training on data protection.
In the Event of a Data Breach

In the event of an unexpected data breach, 18bd is obligated to notify affected members and the relevant authorities within 72 hours. Your protection is always our top priority.

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Section 10

Minor Protection

18bd strictly prohibits anyone under 18 from using the platform. Protecting the privacy of minors is one of our highest priorities.

  • We do not knowingly collect any information from individuals under the age of 18.
  • If an underage account is identified, it is immediately suspended and all associated data is deleted.
  • If parents suspect their child has registered an account, please notify our support team immediately.
  • Age verification procedures are strictly followed.
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Section 11

Privacy Policy Updates

18bd may update this Privacy Policy from time to time. Members will be notified in advance of any significant changes.

  • For significant changes, you will be notified by email at least 30 days in advance.
  • The date and version of any updated policy will be noted at the top of this page.
  • Continued use of the service after changes have been made will be considered acceptance of the updated policy.
  • Copies of previous versions are available upon request.
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Section 12

Privacy Contact

If you have any questions, concerns, or complaints about our Privacy Policy, feel free to reach out to us at any time. You can communicate in Bangla — no English required.

Email
privacy@18bd.ws
Response within 30 days
Live Chat
On-site 24/7 in Bangla
Instant Support

To learn more, visit our Terms & Conditions and Responsible Gaming View the page.

FAQ

Common Privacy Questions

No, never. Your bKash or Nagad number is used solely for payment processing and is never shared with third parties for commercial or advertising purposes.

Documents uploaded for KYC verification are stored on encrypted servers and can only be accessed by authorised verification personnel. They are not used for any commercial purpose.

Financial transaction records must be retained for 7 years under legal obligations. However, personally identifiable information can be deleted upon request, within the limits permitted by law.

No. Your betting history is completely confidential. It may only be shared under a court order or at the request of a regulatory authority.
Your Data Is Secure

Your privacy is fully protected at 18bd — join now

We treat your data as a trust. Transparent privacy policy, fast payouts, and Bangla-language support — get started safely with 18bd.

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