18bd Terms & Conditions — Complete Guide to Using the Platform

These Terms & Conditions ("Terms") apply to your use of the 18bd platform and all its services. By creating an account or using any service on 18bd, you are deemed to have read, understood, and agreed to these Terms.

18bd provides international-standard online Sports Betting and casino services for sports enthusiasts across Bangladesh. Our goal is to deliver a transparent, secure, and enjoyable entertainment experience.

• 18bd reserves the right to modify these terms and conditions at any time.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• If you disagree with any terms, please stop using your account immediately.
• Our Bengali-speaking support team is always on hand to answer any questions you may have.

To create an account with 18bd, you must provide accurate and complete information. Registering with false details is strictly prohibited and may result in account termination.

• One Person, One Account: Each individual may operate a maximum of one account. Creating multiple accounts may result in all accounts being closed and all funds forfeited.
• Accurate Information: Your name, date of birth, phone number, and email must all be accurate. Providing incorrect details may cause issues with withdrawals.
• Password Security: Keep your password strictly confidential. Account access must not be shared with anyone else.
• Information Updates: If your contact details change, update your account immediately.

You must be at least 18 years old to register on 18bd. This is not merely a rule — protecting minors from gambling is our ethical responsibility.

At any stage of registration, 18bd may request one of the following valid documents to verify your age:

• National ID Card (NID) — scanned copies of both sides
• Passport (valid and unexpired)
• Driving license (must be valid and within expiry date)
• Birth registration certificate (with photo ID)

18bd's payment system is fully transparent. Deposit and withdrawal rules apply equally to all members.

Deposit Rules

• Minimum deposit: ৳200 (bKash/Nagad/Rocket)
• No service charge on deposits.
• Only deposits made from an account in your own name will be accepted.
• Third-party deposits are not accepted.
• Save the transaction ID for every deposit you make.

Withdrawal Rules

• Minimum withdrawal: ৳500
• Withdrawals may be delayed if KYC verification has not been completed.
• The required wager must be completed before any bonus balance can be withdrawn.
• Withdrawals can only be made to the same payment method used for the deposit.
• Additional verification may be required for large withdrawal amounts.

18bd offers a range of bonuses and promotions. Each bonus has its own specific terms, which members must read carefully before opting in.

General Bonus Rules

• Bonuses are either credited automatically to your account or activated using a promo code.
• Every bonus comes with a wagering multiplier (e.g., x30).
• Bonus balances cannot be withdrawn before the wagering requirements have been met.
• You cannot claim a bonus of the same type while another bonus is still active.

Welcome Bonus

• Welcome bonus of up to 150% on your first deposit.
• The maximum bonus amount is stated in each individual offer.
• The wagering requirement for the welcome bonus is typically x30 (deposit + bonus).
• Wagering must begin within 72 hours of your first deposit.

Please familiarise yourself with the following rules before taking part in 18bd's betting platform. All bets are placed in a fair and transparent environment.

• Odds Changes: The odds at the time your bet is placed are final. Any subsequent changes to the odds will not apply to previously placed bets.
• Bet Cancellation: If a bet is cancelled due to a technical error or event cancellation, the original stake will be refunded in full.
• Live Betting: 18bd is not liable for any bets that fail to process during live betting due to internet disconnection.
• Match Fixing: 18bd reserves the right to cancel any bet related to match fixing.
• Maximum Win Limit: Each market has a maximum payout limit that is set in advance.

The following activities are strictly prohibited on the 18bd platform. Violations will result in immediate account suspension and possible forfeiture of your balance.

1. Creating or operating multiple accounts.
2. Manipulating the platform to gain unfair bonus advantages (Bonus Abuse).
3. Placing bets using automated software or bots.
4. Using another person's account or sharing your account with others.
5. Using the platform for money laundering purposes.
6. Intentionally exploiting any platform error or bug.
7. Attempting to access or steal another member's personal information.
8. Submitting false identification or forged documents.

The KYC (Know Your Customer) process is mandatory to meet international regulatory requirements and to prevent money laundering. 18bd is fully committed to keeping all member information safe and secure.

When Is KYC Required

• Before making your first withdrawal.
• When requesting a withdrawal above a specified amount.
• Detection of suspicious activity on the account.
• Suspected bonus abuse.

Documents Required for KYC

• Government-issued photo ID (NID, passport, or driving licence).
• Proof of address (utility bill or bank statement — issued within the last 3 months).
• Proof of payment method (bKash/Nagad registration screenshot).

KYC verification is typically completed within 24–48 hours. Our support team will reach out if further information is needed.

18bd reserves the right to temporarily suspend or permanently close any account for the reasons listed below. Where possible, the member will be notified before any such action is taken.

• Serious breach of the terms and conditions.
• Suspected fraudulent activity.
• Failure to complete KYC verification.
• Account inactive for an extended period (over 12 months).
• At the member's own request.

If an account is closed, any applicable balance will be refunded; however, balances may be forfeited if the closure is due to fraud.

18bd believes betting is a form of entertainment — not an addiction. We place the highest priority on responsible gaming. The following tools are available free of charge to all members:

• Self-Limit: Set your own daily, weekly, or monthly deposit and wagering limits.
• Cooling-Off: Take a break for anywhere between 24 hours and 6 months.
• Self-Exclusion: Keep your account closed for an extended period.
• Reality Check: Receive periodic reminders showing how long you have been playing.

Betting addiction is a mental health issue. If you feel you are losing control of your spending, contact 18bd support immediately.

18bd takes the protection of your personal information very seriously. Our full privacy policy is available separately. The key points are summarised below:

• Your personal data is never sold to third parties.
• Information is not shared unless required by legal obligation.
• All data is secured with 256-bit SSL encryption.
• You have the right to view, correct, or delete your personal information.

For more details, visit our Privacy Policy View Page.

18bd reserves the right to amend these terms and conditions at any time. Members will be notified of significant changes via email or SMS.

• You will be notified at least 7 days before any changes take effect.
• Continued use of the platform after changes take effect will be considered acceptance of the new terms.
• The latest version of the Terms & Conditions will always be available on this page.

Contact

If you have any questions about these terms and conditions:

• Live Chat: 24/7 support in Bengali, available on-site
• Email: support@18bd.ws